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Single
Return
A single pickup date is always required
A return pickup date is also required

Travel Feed

Plenty of snow has fallen but the main roads have been cleared. However there are anticipated serve delays getting into Geneva Airport for tomorrow and our team have scheduled your collection times accordingly.

Contact Us

Email

info@skiidygonzales.com

Office Line

+ 33 450 37 36 85

Emergency Line (Out of hours)

+ 33 614 81 95 99

Current Weather

Your departure day and pick-up time FAQ

Where can I see my collection time?

This is visible on your confirmation email or travel voucher via the ‘My Area’ of the Skiidy Gonzales website.

What time is my collection?

The current time listed is your provisional default pick-up time but that is subject to change according to weather and traffic forecasts. You will receive an SMS confirming your exact pick-up time the day before your journey by 16:00 local time.

What if I did not receive my SMS confirming the pick-up time?

Should you not receive your SMS confirmation by 16:00 local time, please contact the office (+33 450 37 36 85) before 17:00.

Way am I leaving so early?

Our schedulers are constantly assessing the road and weather conditions, as well as in constant communication with the local authorities. Our schedules are built around the latest information provided and the pick-up times are set with journey time and flight departure time in consideration. Should you request to depart later than the pick-up time we have allocated then Skiidy Gonzales will not accept any responsibility for any missed flights/onward journey.

Pick-up Location

If the client is not at the specified pick-up point at the stated time (confirmed on the SMS) the Skiidy Gonzales vehicle and driver will wait for a maximum of 5 minutes before departing. The Company accepts no responsibility for delays where the Client was not ready at the stated time.

Please ensure you have provided the correct contact

If the client cannot be contacted they will be considered a no show.

What if I am staying in Car free resort such as Avoriaz?

Clients booking journeys to Avoriaz or other car-free resorts will be dropped off and picked up from the Reception Centre on the edge of the resort. Pick-up times supplied by Skiidy Gonzales always refer to pick-up from the Reception Centre. It is the responsibility of the client to be at the Reception Centre for this time.

What if the bus is not at the specified pick-up time or location?

The company will make all reasonable efforts to be at the pick up location at the agreed time, but this is not guaranteed. If your driver is more than 10 minutes behind schedule and you have not been contacted by us, please call the office on +33 450 37 36 85 or emergency number +33 614 819 599 immediately.